How to Stop Unwanted Robo Calls and Avoid Phone Scams

  • https://www.fcc.gov/consumers/guides/stop-unwanted-robocalls-and-texts

    • Don’t answer calls from unknown numbers. If you answer such a call, hang up immediately.
    • You may not be able to tell right away if an incoming call is spoofed. Be aware: Caller ID showing a “local” number does not necessarily mean it is a local caller.
    • If you answer the phone and the caller – or a recording – asks you to hit a button to stop getting the calls, you should just hang up. Scammers often use this trick to identify potential targets.
    • Do not respond to any questions, especially those that can be answered with “Yes.”
    • Never give out personal information such as account numbers, Social Security numbers, mother’s maiden names, passwords or other identifying information in response to unexpected calls or if you are at all suspicious.
    • If you get an inquiry from someone who says they represent a company or a government agency, hang up and call the phone number on your account statement, in the phone book, or on the company’s or government agency’s website to verify the authenticity of the request. You will usually get a written statement in the mail before you ge